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Thread: Jegs...Huh?

  1. #21
    Forum Member mustangjoe87's Avatar
    Join Date
    Jan 2005
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    2,928

    Default

    Double

  2. #22
    Club Member
    Join Date
    Oct 2006
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    Troy
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    4,273

    Default Jegs Update

    So after sending an "E" mail to customer service, I got the following response......I did send the part back and now I'll see when I get my new one...

    Gary

    JEGS Performance
    Sep 15, 9:59 PM EDT
    Hello Gary,


    Thank you for your inquiry. We will be happy to do a one time warranty exchange for the solenoid. Please complete and send the return/exchange form and include it on the inside of the box with the part you are returning.

    I have included a link below for easy access to our returns page where you may:

    Print a copy of your invoice
    Review the Return/Exchange process
    Print a return/exchange form
    Purchase and Print your return label online, then drop off your package at a FedEx or FedEx/Kinko’s location, or for a slightly higher fee, a FedEx driver can pick up your package at an address which you specify.

    http://www.jegs.com/s/customercare/cs6.html

    Send your package pre-paid (FedEx, UPS, or US Postal service "insured") to:
    JEGS High Performance Mail Order
    Attention: Returns
    101 JEGS Place
    Delaware, OH 43015

    Please feel free to contact me directly should have any further question. I will be happy to assist you.

    Best regards,
    Mike Cook
    Jeg's Customer Service
    1-800-345-4545
    We are dedicated to providing our customers with the very best in selection,
    value, same day shipping and lifetime support. Thank you for choosing JEGS!

  3. #23
    Club Member The Man's Avatar
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    Nov 2003
    Location
    Macomb, MI
    Posts
    9,906

    Default

    u have to pay return shipping?
    Rick
    1993 Mustang LX Coupe

  4. #24
    Club Member
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    Oct 2006
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    Default

    Quote Originally Posted by The Man View Post
    u have to pay return shipping?
    Yep - $12.79

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