Long story short, "Microsoft" called my 81y/o father at his business and said he'd been hacked and needs to give over control of his PC and all his info to get it fixed. Silliness ensued and now it needs to be cleaned up. I no longer live in the area so I'm trying to explore my options before making the hike and doing it myself.
There are two PCs at his business that are pretty straightforward. Newer Win10 machines, Gmail in chrome browser, MS office 2007 I believe, and an old version of QuickBooks. Also he has a laptop that was off-site but we want scanned properly to cover our asses.
Anyone you guys can recommend? Really looking for someone with an actual business who's been around a while with quick response time. Would like to explore the idea of a basic service contract for monitoring and the occasional help desk call.
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