Hellcat Challenger Lemon Law Buyback...

[mustangmike6996]

I have made them buy 3 cars back. Two jeeps and an original Pacifica. It’s a bitch, but when you are madd enough about you car, you’d be surprised how much you can endure. I had a Jeep that would rain water inside the back and they said they couldn’t repeat the issue. They replaced 4 sets of carpet befor the field manager came out to the dealer to tell me there was nothing wrong and that it was normal. All cars leak a little. I made his fat ass cram into the back of that Jeep, shut the doors and took a hose I found on the service floor and pumped water across the roof until he opened the door soaked and said OK this one is bad.

It's stuff like that, that gives techs and dealerships a bad wrap. I can't understand how/why they'd replace carpet and not weather strip or adjust doors etc.

I've only ever seen 3 buybacks, 2 were lemons, the other was a dealer buy and resell (over the course of 4 years as a tech)

In every case, the customer had to PUSH back at the dealer and corporate.

[jsxtreme]

Guy is a douche

But, he is a Thorough douche.

Dodge quality shinning through

This. All of this. Lol

[mrvids]

Had to get GMC to buy back a lemon (Acadia) as the dealership was useless. Kept going until I was able to get it escalated to the Renaissance Center, the person at the RenCen wanted it off their desk before leaving on vacation...but still got hosed on the per/mile fee I had to pay.
And they still resold it at auction to someone else!

[mustangmike6996]

Had to get GMC to buy back a lemon (Acadia) as the dealership was useless. Kept going until I was able to get it escalated to the Renaissance Center, the person at the RenCen wanted it off their desk before leaving on vacation...but still got hosed on the per/mile fee I had to pay.
And they still resold it at auction to someone else!

It probably went back to GM corporate for a rework on whatever the issue was prior to auction. (hopefully)

[4Gas$]

I have made them buy 3 cars back. Two jeeps and an original Pacifica. It’s a bitch, but when you are madd enough about you car, you’d be surprised how much you can endure. I had a Jeep that would rain water inside the back and they said they couldn’t repeat the issue. They replaced 4 sets of carpet befor the field manager came out to the dealer to tell me there was nothing wrong and that it was normal. All cars leak a little. I made his fat ass cram into the back of that Jeep, shut the doors and took a hose I found on the service floor and pumped water across the roof until he opened the door soaked and said OK this one is bad.

You're my new hero! Thats how you get it down!

Had to get GMC to buy back a lemon (Acadia) as the dealership was useless. Kept going until I was able to get it escalated to the Renaissance Center, the person at the RenCen wanted it off their desk before leaving on vacation...but still got hosed on the per/mile fee I had to pay.
And they still resold it at auction to someone else!

Most lemon law buybacks are simply resold to the public
as "regular, normal cars" - unbeknownst to the buying public.

[mrvids]

It probably went back to GM corporate for a rework on whatever the issue was prior to auction. (hopefully)

Three attempts to fix cylinder heads, two for the transmission, one for a broken idler pulley, one broken/or missing sway bar mount.
The dealer told me they couldn't get replacement cylinder heads, I talked to the president of UAW 659 and he had the new heads at the dealer later that afternoon. The dealership then called me and asked if I could get the installation kit sent to them as well. It was resold to someone in Midland.

[my89notchback]

Daimler at the time, sent this older tough guy wanna be to intimidate my wife and I. This is during our third party hearing with a judge at the dealer. Prior to this , I had picked up the Jeep and the dealer had taken clear etc and ran a bead of that shit around every drip rail on the truck, and all around the roof rack mounts. 500 miles on this truck, so was this acceptable.....Hell NO! The judge was laughing when I made this asshole cram in the back and get his ass soaked.

We still laugh about it now.

[mdhmi]

Couldn’t help but notice that every example mentined in this thread is with American cars.

[mustangmike6996]

Couldn’t help but notice that every example mentined in this thread is with American cars.

All my experiences (as a tech) we're foreign. Volvo, Lexus, Mercedes

[Stalker]

Couldn’t help but notice that every example mentined in this thread is with American cars.

Let me fix that for you. 2003 Toyota Solara SE. I fought with Toyota for about a year to buy it back. It was a very similar situation to what this guy went through. At highway speeds, if I let my hand off the steering wheel it'd pull to the left like I was trying to make a left turn. I had it in the shop over 30 times while fighting with Toyota. They replaced tires, struts, suspensions, said it was normal etc... I was putting a ton of miles on the car which probably didn't help but like this guy said, it was unrealistic to expect me to not drive the car I had bought.