So I snagged a 2003 suburban off a buddy of mine in Houston. The truck is pretty clean, but does have a few minor scratches and dings from being ~20 years old.
I logged into UShip to get quotes to have it shipped. This company MARVEL AUTO TRANSPORT bids like $900. Mind you I have a picture of the truck and it says its modified (Lift kit and 35" tires). I accept their bid and arrange shipping, they say its going to be like $200 more because the truck is oversized. UGH WTF ok so I pay that too.
When the truck arrived I noticed what looked like scratches down the passenger side. I told the driver and he said it was just dirty and that I had to sign the release if I wanted to take delivery of the truck. Ok well I definitely don't want him driving around with it more, so I sign it. I take pictures of it and wash it, taking more pictures. I had to leave for Florida the next day and travel all day. I call the company the following day. They say they aren't responsible and that all claims have to be made in 24 hours. Then the lady says I probably scratched it washing the truck. Like are you f-in serious? I have some before pictures where you can see evidence of plant matter stuck in the trim. Then she says "well its an old beat up truck anyways"
So far I disputed the paypal and my credit card charges. I'm thinking about getting a few quotes to have that side fixed/re-painted and taking it to small claims court, just because the way they've handled this. What are your thoughts?
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